Refund Policy

Welcome to The Goddess Glow Up Collection, where quality meets performance in fitness apparel, accessories, and equipment. We understand the importance of satisfaction with your purchases, and our refund policy is designed to ensure a seamless and positive shopping experience.

Policy Overview:

Eligibility for Returns:

Products can be returned within 14 days from the delivery date for a full refund or exchange, provided they are in their original, unused condition with all tags and packaging intact.

Please note that customized items are only returnable in the case of defects.

Return Process: To initiate a return, please reach out to our customer support team via support@thegoddessglowupcollection.com for a Return Merchandise Authorization (RMA) number and detailed return instructions.

Refund Processing:

Upon receipt and inspection of the returned item(s), we will communicate the approval or rejection of your refund request.

Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a specified number of days.

Defective or Incorrect Items:

In the event that you receive a defective or incorrect item, please contact us immediately for a resolution.

We will cover any associated shipping costs and arrange for a replacement or full refund upon receipt of the returned product.

Shipping Costs:

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., defective or incorrect item).

Original shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.

For any inquiries or concerns regarding our products or this refund policy, please contact us at support@thegoddessglowupcollection.com. We’re here to help.

Policy Changes:

The Goddess Glow Up Collection reserves the right to modify this refund policy at any time.

We recommend reviewing the policy periodically for any changes. Updates will be made available on our website.

Our goal is to support your fitness journey by ensuring you are completely satisfied with your purchases. Thank you for choosing The Goddess Glow Up Collection, where your fitness is part of our mission.